Account Manager (based in Singapore)

About Mr. Marine

Since 2002, Mr. Marine has been serving ships worldwide. With a global network of 150 technicians present in 350+ ports, we ensure vessels’ safety and compliance 24/7, delivering excellent customer service, and exceeding our customers’ expectations.

• Mr. Marine Elevator is the global leader in marine elevators servicing, performing jobs from Annual Safety Inspections to modernizations.

• Mr. Marine Ballast ensures the compliance of the vessels to the BWT Convention.

• Mr. Marine Atlas Marine Services is at your disposal for fire and gas detection, test and calibration equipment, marine automation and instruments, among others.

Mr. Marine 's mission is simple and clear: keeping vessels safe and compliant, anywhere in the world. It is all we do. In a fun and safe working environment, tackling everything with integrity and entrepreneurial spirit. We feel a strong sense of responsibility to our customers. This commitment shows in the way our customer base is growing worldwide.

We are your global beacon, serving your vessel anywhere in the world.

Why Mr. Marine?

At Mr. Marine, you will join a global team of ambitious, internationally-minded, hands-on professionals. You will be part of a dynamic environment, consistently exposed to new challenges and opportunities to stimulate your professional development. We welcome new ideas and initiatives, investing in your education and growth. You will have the opportunity to build a unique career, fueled by our global scale, support, and inclusive culture. Join our smart, diligent, and fun team to excel in your career!

General

The Account Manager is a customer-facing, self-driven sales professional who can grow Mr. Marine’s business by offering our range of products to the assigned customer base/vessel segment. With their experience in the maritime industry, the Account Manager is able to foresee and seize the opportunities for sales and cross-sales within the assigned portfolio of accounts and new customers.

Reporting to the Chief Commercial Officer in The Netherlands.

Job Description

• Strengthen the relationship with the major stakeholders in the assigned accounts, identify the decision-making process in each customer company

• Drive the increase in requests for quotations (RFQs) by actively promoting company products and services.

• Research, develop and understand the assigned portfolio to identify and establish business contacts with existing and potential customers.

• Develop a sustained and growing customer base portfolio.

• Expand opportunities with potential customers in the assigned portfolio.

• Manage/Grow assigned customer and budget base; pursue and secure business in line with corporate objectives within the assigned portfolio.

• Preparation of sales calls pipeline management with a disciplined approach.

• Strive for consultative sales to distinguish market presence by effectively probing/identifying needs and suggesting solutions from our portfolio of products (elevator services, ballast and instruments&controls)

• Identify potential deals to strengthen the relationship and business with existing customers.

• Timely plan and perform regular meetings and Business Review with customers in the assigned portfolio. Report to team and management the results of the meetings and the future plan of actions.

• Timely and correctly update contract rates, terms, and conditions in line with the predefined procedures.

• Effectively handover of all "closed-won" business opportunities to our operation team and finance teams.

• Establish an internal network to facilitate the resolution of customer issues when the issues had been escalated to sales.

• Respond to all sales leads/key correspondence within identified timelines.

• Research and analyse competitive and industry trends (e.g. analyse sales statistics, prepare reports, study literature regarding new and existing services, and monitor sales, prices, and services of competitors); recommend appropriate measures.

• Minimum 5 years Account Management experience in the maritime sector.

• Minimum a first-level university degree. Experiences in a technical environment will be considered a plus.

• Excellent reading and writing business English, a second language is a plus

• Good understanding and empathy for cultural differences.

• Being a tech savvy is a plus