Field Operations Support

General

The Field Operations Support assists the regional manager with the operations and

developing the business in his/her territory. The role also includes organizing and

coordinating administrative duties to ensure organizational effectiveness,

communication, and safety. Reporting to the Regional Manager (South Asia).

Job Description

• Supporting the Regional Manager (South Asia) on operational duties and act as a back-up in the absence of the Regional Manager (South Asia).

• Operational support such as announcement of technicians to port agents, administrative duties, follow up calls to agents.

• Booking of flights for technicians in the South Asia region.

• Organize the travel arrangements for technicians.

• Maintaining the scheduler on a daily basis - Coordinating and assigning work for the technicians.

• Visa arrangements of technicians that include the collection and preparation of supporting documents.

• Technicians/local partner administration.

• The main point of contact for technicians and project managers when a service is confirmed.

Function requirements

● Vocational education or equivalent education required

● Knowledge of google web based application such as google sheet, google docs

● Excellent reading and writing business English

● Good writing and verbal skills; internal and external contracts to be treated correctly

Competencies

● Organized, analytical, smart

● Effective, efficient and precise

● Problem solver

● Reliable and trustworthy

● Team player

● Good understanding and empathy for culture differences

● Thinking in solutions, not in problems

● Eagerness for detail

● Independent, positive, and fun person to work with.