Inside Sales Executive

About Mr. Marine

Since 2002, Mr. Marine has been serving ships worldwide. With a global network of 150

technicians present in 350+ ports, we ensure vessels’ safety and compliance 24/7,

delivering excellent customer service, and exceeding our customers’ expectations.

● Mr. Marine Elevator is the global leader in marine elevators servicing,

performing jobs from Annual Safety Inspections to modernizations.

● Mr. Marine Ballast ensures the compliance of the vessels to the BWT

Convention.

● Atlas Marine Services Pte. Ltd - a Mr. Marine company is a strong player on

the market for the supply of Span gases as well as testing, inspecting and

calibrating portable and fix marine equipment.

Mr. Marine 's mission is simple and clear: keeping vessels safe and compliant, anywhere

in the world. It is all we do. In a fun and safe working environment, tackling everything

with integrity and entrepreneurial spirit. We feel a strong sense of responsibility to our

customers. This commitment shows in the way our customer base is growing worldwide.

We are your global beacon, serving your vessel anywhere in the world.

Why Mr. Marine?

At Mr. Marine, you will join a global team of ambitious, internationally-minded, hands-on

professionals. You will be part of a dynamic environment, consistently exposed to new

challenges and opportunities to stimulate your professional development. We welcome

new ideas and initiatives, investing in your education and growth. You will have the

opportunity to build a unique career, fueled by our global scale, support, and inclusive

culture. Join our smart, diligent, and fun team to excel in your career!

The Role

We are looking for a proactive Inside Sales Executive to act as the "engine" of our

recurrent business. In this role, you will own the renewal cycle for our existing clients.

You are a closer. Your goal is to ensure that every vessel with an expiring certificate

receives a call from us, requests a quote from us, and ultimately renews with us. You

work hand-in-hand with our Operations team, acting as the bridge between the

customer’s needs and our technical delivery.

Key Responsibilities

1. Proactive Expiry Management

● Monitor the ERP/CRM system to identify vessels with expiring certificates

● Proactively call and email customers to remind them of upcoming expiries.

● Goal: Ensure Mr. Marine is the first company they think of for the renewal.

2. RFQ Generation & Handover

● Convert expiry reminders into confirmed Requests for Quotation (RFQs).

● Validate all technical details (port of call, vessel availability, specific equipment)

before passing the RFQ to the Operations team.

● Ensure the Operations team has a "Clean Ticket" to price the job quickly.

3. Closing the Loop

● Monitor when the Operations team sends the official quotation to the client.

● Follow up within 24 hours of the quote being sent to ensure receipt and

discuss the proposal.

● Handle commercial objections, negotiate (within approved limits), and

aggressively chase the Purchase Order (PO).

● Goal: Maximize the "Quote-to-Order" conversion rate.

4. Data Integrity & Account Mapping

● Maintain the "source of truth" in our CRM.

● Map the correct decision-makers for each vessel (e.g., distinguishing between the

Technical Superintendent and the Purchasing Officer).

● Update vessel movements and contact details to ensure our marketing reaches

the right people.

Requirements

Experience:

● 2-5 years of experience in Inside Sales, Marine Coordination, or

Aftermarket Services.

● Familiarity with the Maritime industry (understanding vessels, ports, and class

certificates) is highly preferred.

Skills:

● Excellent English Communication: You will be speaking with clients globally

(Europe, Singapore, Dubai). Clarity and confidence on the phone are

non-negotiable.

● Commercial Mindset: You are comfortable asking for the order and following up

multiple times.

● Organization: Ability to track hundreds of vessels and open quotes

simultaneously without letting details slip.

Competencies

● Customer Focus: Demonstrated commitment to understanding and addressing

customer needs and delivering exceptional service.

● Problem-Solving: Ability to identify, analyze, and resolve customer issues

effectively and efficiently.

● Collaboration: Proven ability to work cross-functionally with internal teams to

achieve customer success objectives.

● Adaptability: Willingness to adapt to changing customer requirements, industry

dynamics, and business priorities.

● Results-Orientation: Driven to achieve customer satisfaction targets and

contribute to the overall success of the organization.

● Soft Skills:

1. Fast learner

2. Sense of urgency

3. Team player

4. Winning mentality

5. Positive

6. Adaptable

7. Solution thinker

Key Performance Indicators (KPIs)

Your success will be measured by:

● Expiry Conversion Rate: % of expiring certificates that result in an RFQ.

● Renewal Win Rate: % of renewal quotes that convert to paid Orders.

● Pipeline Velocity: Speed of follow-up after the quote is sent.

● Database Accuracy: Completeness of vessel and contact data.

Why Join Mr. Marine Chennai?

● Work with a globally recognized brand in the maritime sector.

● A dynamic role where your activity directly impacts the company’s growth.

● Competitive salary with performance-based incentives linked to your revenue

targets.