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Regional Manager Americas

  • Remote
    • Panama, Panamá, Panama
    • Panama City, Panamá, Panama
    +1 more
  • Operations

Job description

About Mr. Marine

Mr. Marine is a TICC (“Testing, Inspection, Certification and Compliance”) service provider in the maritime industry, focused on electrical-mechanical shipboard equipment.  

Since 2002, Mr. Marine has been serving ships worldwide. With a global network of 150 technicians present in 350+ ports, we ensure vessels’ safety and compliance 24/7, delivering excellent customer service, and exceeding our customers’ expectations. 

  • Mr. Marine Elevator is the global leader in marine elevators servicing, performing jobs from Annual Safety Inspections to modernizations. 

  • Mr. Marine Ballast ensures the compliance of the vessels to the BWT Convention. 

  • Mr. Marine Instruments & Controls is at your disposal for fire and gas detection, test and calibration equipment, marine automation and instruments, among others.  

Mr. Marine 's mission is simple and clear: keeping vessels safe and compliant, anywhere in the world. It is all we do. In a fun and safe working environment, tackling everything with integrity and entrepreneurial spirit. We feel a strong sense of responsibility to our customers. This commitment shows in the way our customer base is growing worldwide.

We are your global beacon, serving your vessel anywhere in the world. 

Why Mr. Marine?

Mr. Marine is a successful and fast-growing company with a strong international, young, and lively culture. At Mr. Marine, you will join a global team of ambitious, internationally-minded, hands-on professionals. You will be part of a dynamic environment, consistently exposed to new challenges and opportunities to stimulate your professional development. We welcome new ideas and initiatives, investing in your education and growth. You will have the opportunity to build a unique career, fueled by our global scale, support, and inclusive culture. Join our smart, diligent, and fun team to excel in your career!


General

The Regional Manager is responsible for managing operations and developing the business in his/her territories. Constant collaboration with the operations team in Rotterdam is necessary to successfully complete the service, repair and modernization projects in the Americas region. He/She may also be expected to attend on requests of customers operating in the same timezone. The role also requires the ability to identify operational gaps and present them to the headquarters to seek appropriate actions for improvements.

The regional manager is also responsible for assisting the Global Network Manager at finding and contracting new Partners (sub-contractors), maintaining and further optimizing the existing Partners in the Americas region. And in addition organizing and coordinating administrative duties to ensure organizational effectiveness, communication and safety.

Region

All Americas from Canada to Argentina including the Caribbean

Job description

  • Organize office operations and procedures

  • Address employees queries regarding office management issues including, maintenance, mailing, supplies, equipment, credit cards etc

  • Preparing proposals

  • Organizing and coordinating projects

  • External contacts (port authorities, office owner, insurances, local agents and travel agents)

  • General administration of projects (invoicing, certifications)

  • Renewing of port licenses and insurances

  • Answer calls during office hours and manage requests

  • 1st level HR for new hires

  • Reporting of business performance in the region

  • Sourcing materials and coordinating deliveries

  • Manage stock in the region and warehousing

  • Backup for other Country Managers in the same time zone

  • Coordinating of work for local technicians and ensure high utilization of the resource

  • Analyze the existing partner network, identify blank spots and opportunities (presence, price, quality), and work closely with our Global Network team to maintain and grow the partner network in the region

  • Negotiate new partner contract in the region and renegotiate existing contracts to better terms

Reporting lines

  • Reports to the Operations Director

Job requirements

Function requirements

  • Completed undergrad or advanced university degree preferably in engineering

  • Preferable 3 years experience in the international shipping business

  • Excellent reading and writing business English, and the local language

  • Good writing and verbal skills; internal and external contracts to be treated correctly

Competencies

  • Independent, positive and self motivating

  • Comfortable working remotely with international teams

  • Effective, efficient and precise

  • Ability to manage multiple project activities at the same time

  • Decisive and proactive

  • Strong in managing business relationships

  • Reliable and trustworthy

  • A good team player

  • Good understanding and empathy for culture differences

  • Problem solving ability 

  • Fun personality


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