Service Engineer Elevators (Location: India)

Responsible for field service, maintenance, repairs, and inspection of marine elevator systems.

Job description

Responsible for field service, maintenance, repairs, and inspection of marine elevator systems.

Reporting to: Senior Technical Manager

What you'll do:

Perform technical and periodic inspections of elevators.
Execute planned, preventive, and corrective maintenance on elevators.
Diagnose and resolve complex elevator malfunctions.
Carry out electrical and mechanical repairs and adjustments.
Conduct major mechanical repairs, replacements, and adjustments.
Perform technical site surveys for modernisation and retrofits.
Deliver quality service through effective teamwork and customer interaction.
Maintain detailed records of service work, parts usage, and customer communications.
Adhere to safety regulations at all times.
Undertake other job-related tasks as required.

What you need to know and be good at:

Extensive experience with traction elevators (multi-brand preferred).
Experience with escalators, hydraulic, and rack & pinion elevators (a plus).
Solid understanding of elevator codes, policies, and procedures.
Ability to work independently, efficiently, and accurately.
Experience in elevator retrofit and commissioning (a plus)
Proficiency in explaining and demonstrating maintenance/inspection procedures.
Knowledge of multi-brand inverter drives and controllers.
Excellent interpersonal skills for interacting with customers, colleagues, and contractors.
Familiarity with industry standards and health and safety rules for marine processes.
Strong analytical skills and attention to detail.
Eagerness to learn and adapt to new technologies and procedures.
Willingness to travel regionally and internationally.

Job requirements:

Diploma or degree in engineering, preferably electrical, electronics or instrumentation
Professional qualification (Bachelor's Degree, diploma or certificate in elevator engineering) or vocational qualification
Minimum 10 years of elevator industry experience (new installation, repairs, and service experience is mandatory)
Good English communication skills (verbal and written) and a second language
This position requires travelling within and outside the country.
Excellent interpersonal and problem-solving skills
Strong willingness to learn and develop
Confident, engaging, and able to build relationships and take calculated risks
Experience with common productivity tools (eg, Google Workspace)
Medically fit for offshore assignments and working at heights

Key strengths:

Ability to work both independently and collaboratively with minimal supervision.
Proven ability to perform under pressure and manage multiple priorities and deadlines effectively.
Independent, positive attitude with a strong focus on detail.
Solution-oriented mindset.
Effective team player.
Dependable with a strong work ethic.
Self-motivated and proactive.
Organised and efficient.
Excellent interpersonal communication and customer service skills.
Proficient in writing reports and correspondence.
Flexibility in working schedule.

Salary & benefits: As per industry standards

Job type: Full-time

Job location: India

Local Requirements:

Alternative job titles: